Privacy at Lunar

What Lunar is

Lunar is a web platform for rooftop solar operators in India — a shared system of record for PPA and AMC contracts, service visits, billing evidence, and compliance alerts. EPC teams and client organisations (societies, investors, facility managers) access the same underlying records according to their role.

Data we process

• Account data — name, email, phone, company affiliation, and authentication credentials managed through our auth provider.
• Site and contract data — society or commercial site details, contract terms, tariffs, visit schedules, and uploaded contract documents.
• Operational evidence — visit photos, meter readings, invoices, payment proofs, and incident reports uploaded by authorised users.
• Usage and audit logs — sign-in events, role-based access, and tamper-evident activity needed to support disputes and compliance.

How we use it

Data is used only to operate the Lunar service: displaying shared records to authorised parties, generating alerts when obligations are missed, cross-checking bills against generation, and supporting customer support. We do not sell personal data. Access is enforced by role and site scope inside the product.

Storage and security

Application data is stored in encrypted cloud infrastructure (PostgreSQL and object storage) with row-level access controls. File uploads are restricted to safe document and image types. Operational access by Lunar staff is limited and logged.

Your choices

Account holders can update profile details in Settings. For data access, correction, or deletion requests tied to a site or organisation, email support@lunar.green from your registered address. We will verify your role before making changes that affect shared site records.

Contact

Privacy questions: support@lunar.green. Last updated August 2026.